Template Keywords

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    Use the following keywords when customizing printable forms and emails.

     

    Business Location Information

     #locationname  Name
     #locationaddress1  Address line 1
     #locationaddress2  Address line 2
     #locationcity  City
     #locationcityarea  City area
     #locationcountry  Country
     #locationemail  Email Address
     #locationwebsite  Location website address
     #locationcitystatezip  City, State and Zip/Postal Code

     

    Customer Information

    #customerfirstname First name
    #customerlastname Last name
    #customerfullname First name + last name
    #customercompanyname Company name
    #customeraddress1 Address line 1
    #customeraddress2 Address line 2
    #customercity City
    #customerstate State
    #customerzip Zip (postal code)
    #customercitystatezip City, State and Zip/Postal Code
    #customercountry Country
    #customerphone Phone
    #customeremail Email

     

    Rates & Payments

     

    #ratedetails All the rate details (rate, extras, total, balance)
    #baserateamount Base rate (for for actual time)
    #rateadjustmentamount Rate adjustment amount for minimum length/time
    #additionalchargesamount Additional charges such as cleaning fee, etc
    #customeroptionsamount Amount for options selected by the customer
    #subtotalamount Subtotal amount
    #taxrate Tax rate (Percentage)
    #taxamount Tax Amount
    #totalamount Total Amount of booking
    #depositamount Amount to be paid at the time of booking
    #paymentsamount Amount paid (all payments)
    #balanceafterdeposit Balance due after subtracting the deposit payment (if any).  The keyword can be used for businesses that do not process payments automatically at the time fo booking, but do not want the reservation email to indicate that no payments have been made.
    #balancedue Total amount minus all payments
    #currencycode Currency Code, i.e. USD, CAD
    #creditcardnumber Last 4 digits of the credit card number
    #depositinformation The text that is included in the Deposit Information page of the Product setup
    #transactionamount The transaction amount for partial or full payments
    #transactionresult The result of the transaction, i.e. Approved, Declined
    #discountamount Total amount of discounts

     

     Product

     

    #productname Product name
    #productdescription The description of the product, as shown in the product setup

     

     Reservation

     

    #discountcodes Discount codes, if applicable
    #enddate Reservation end date
    #enddatetime Reservation end date and time
    #endtime Reservation end time
    #noproducts Number of products
    #noadults Noumber of Adults (or Persons)
    #nochildren Number of Children (if defined)
    #nopersons3 Number of persons is 3rd person field (if defined)
    #nopersons4 Number of persons is 3rd person field (if defined)
    #startdate Reservation start date
    #starttime Reservation start time
    #startdatetime Reservation start date and time
    #arrivalinformation Text included in the Arrival Information section of the product setup
    #departureinformation Text included in the Departure Information section of the product setup
    #arrivaldepartureinformation Text included in the Arrival and Departure Information section of the product setup
    #reservationcode Reservation code
    #reservationdate Date the reservation was made
    #reservationdetails All reservation details (date, time, product, no persons)
    #reservationtime Time the reservation was made
    #reservationdatetime Date and Time the reservation was made
    #reservationstatus Status of the reservation
    #reservationcomments Comments for the reservation
    #unitnames Name(s) for the selected units(s) (i.e. room/site/seat numbers)

     

    Miscellaneous

    #customfield[id] Custom field name and value. Example: #customfield1022
    #customfieldname[id] Name of the custom field. Example: #customfieldname1022
    #customfieldvalue[id] Value of the custom field. Example: #customfieldvalue1022
    #entrycode Facility entry code (if enabled under setup)
    #termsandconditionsurl URL to the terms and conditions page
    #myreservationsurl URL to the "My Reservations" page

     

    Gift Cards - the following keywords are only valid in gift card templates.

    #giftcardrecipient The name of the person(s) the gift card is for
    #giftcardsender The name of person(s) giving the gift card
    #giftcardmessage The message to the recipient
    #giftcardname The name of the gift card
    #giftcarddescription The description of the gift card
    #giftcardvouchercode The unique gift card code
    #giftcardexpirationdate The gift card expiration date

     

    Agents - the following keywords are valid if the booking agent feature is used.

    #agentcode The agent's code
    #agentfirstname The first name of the booking agent
    #agentlastname The last name of the booking agent
    #agentfullname The full name of the booking agent
    #agentphonenumber The phone number of the booking agent
    #agentemailaddress The email address of the booking agent
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